- Alyssa Satin Capucilli, Dorothy Stott
By: Donald A. Norman, Don Norman, Neil Hellegers
The Design of Everyday Things
The ultimate guide to human-centered design Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product d
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