By: Donald A. Norman

Emotional Design: Why We Love (or Hate) Everyday Things

Did you ever wonder why cheap wine tastes better in fancy glasses? Why sales of Macintosh computers soared when Apple introduced the colorful iMac? New research on emotion and cognition has shown that attractive things really do work better, as Donald Norman amply demonstrates in this fascinating bo

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Emotional Design: Why We Love (or Hate) Everyday Things
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