By: Kerry Patterson, Joseph Grenny

Crucial Conversations: Tools for Talking When Stakes are High

Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions r

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Crucial Conversations: Tools for Talking When Stakes are High
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