By: Chip R. Bell

Kaleidoscope: Delivering Innovative Service That Sparkles

Add a Little Sparkle to Your Service
In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the core of a service experience in a fashion that is value-unique, not just value-added. In his own words, Innovative comes from your c

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Kaleidoscope: Delivering Innovative Service That Sparkles
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