- Neal Shusterman, Jarrod Shusterman
By: Marc Stickdorn, Markus Hormeß, Adam Lawrence, Jakob Schneider
This Is Service Design Methods: A Companion to This Is Service Design Doing
In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion t
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